This full-day, hands-on class is built for agents who want to actively grow their database, improve follow-up, and gain confidence in the full transaction process. The day focuses on real work, not theory. You’ll build and upload your database, learn practical CRM tools, and put prospecting strategies into action through calls, emails, and handwritten notes.

The afternoon covers real estate reviews, SkySlope basics, and a step-by-step walk-through of the buyer’s process from contract to close, including writing an offer with all required documents.

This is a working class with a working lunch. Please plan to bring your laptop, phone, and be prepared to work through lunch while continuing outreach and exercises.

Supplies needed: laptop, phone, notebook, pen, highlighter, CRM spreadsheet, and access to all brokerage systems.

• Thursday, April 30, 2026 from 9:00 AM to 5:00 PMWest Office Training Room

What’s one of the top three skills our clients value most? Communication. Delivering class act communication skills
protects your reputation, minimizes liability, and leads to happy clients and consumers. Exceptional client service is
essential to building trust, strong relationships, and growing a career in the real estate industry. Join us as we explore the
impact that class act communication can have on reaching your clients’ goals and securing your future.

3-hour MO Elective

• Wednesday, June 17, 2026 from 9:00 AM to 12:00 PM (40 seats left)St Charles Office

Class Act Negotiations:Delivering Client Focused Results

As a real estate professional, you probably negotiate more than you do almost anything else. You negotiate with the agents on the other side of the transaction, your clients, customers, andconsumers. You negotiate with your broker and service providers. You negotiate with family, friends, and even yourself! Join us as we explore tactful and effective negotiation strategies in a variety of challenging real-world situations that result in positive,mutually beneficial outcomes for your client and you.

• Monday, May 18, 2026 from 9:00 AM to 12:00 PM (31 seats left)West Office Training Room

Fair Housing: Welcome Home

Many people experience bumps, potholes and barriers on the journey to homeownership. One of the obstacles better not be something that violates the fair housing laws. Federal, state and local fairhousing rules and regulations are not suggestions…they are the LAW. Revisit key items and best practices to stay on the right side of fair housing laws to insure everyone is welcome during their journey to homeownership. 3-Hour Required Core

• Wednesday, May 6, 2026 from 9:00 AM to 12:00 PM (19 seats left)St Charles Office
• Monday, May 11, 2026 from 9:00 AM to 12:00 PM (32 seats left)West Office Training Room